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A letter about Dell’s recalling batteries model

Monday, January 5th, 2009

Dear Dell users,

Dell has been found in some Dell Latitude , Inspiron , XPS and Dell Precision Mobile Workstation notebook computer batteries were related to the potential problems that exist. In line with the U.S. Consumer Product Safety Commission and other regulatory agencies with the relevant provisions, Dell voluntarily withdraw some of the battery cell from Sony-made batteries Dell brand, and provide free replacement battery. In very rare circumstances, these batteries may overheat and cause a fire risk.

Likely to be affected by the following inspiron 6000 battery models of DELL notebook computer or as a second battery sold separately:

Latitude: D410,D500, D505, D510,latitude d620 battery , D800, D810
Inspiron: 500m, 510m, 600m , 700m , 710m , 6000, 6400, 8600, 9100, 9200, inspiron 9300 battery , 9400, E1505, E1705
Precision: M20, M60, M70, M90
XPS: XPS, XPS Gen2, XPS M170, XPS M1710
In addition, these dell 310-6321 may have also as a service to respond to the request and provided. These batteries in April 1, 2004 to July 2006 18 shipments. “DELL”, “Made in Japan”, “Made in China”, “Battery cell made in Japan Assembled in China” in the words printed on the back of the battery. If you do not have the words of the battery is not in the recall list, and you can now withdraw from the site.

You can use one of the two (2) step-by-step operation to identify your battery is affected:

Check your battery is affected. If your dell 310-6322 is not listed, you will not be affected.
Check your specific battery PPID (Dell spare parts logo) would be affected. Through the steps to identify your battery is affected. Only a few models in each of the affected batteries. If the batteries belonging to the scope of the recall, you will be automatically connected to the replacement order form.
Step 1: Type your latitude cpi battery is affected?

Only the following inspiron 8200 battery models may belong to the scope of this recall:

1K055
C5340
D6024
JD616
U5867
X5333

3K590
C5446
D6025 JD617 U5882
X5875

59474
C6269
F2100 KD494 W5915 X5877

6P922
C6270 F5132
M3006 X5308 Y1333
C2603 D2961 GD785 RD857 X5329 Y4500
C5339 D5555 H3191 TD349 X5332 Y5466

These components will be as follows, in the printed on the back of the inspiron 8000 battery pack.

Step 2: if your specific inspiron 4000 battery , inspiron 4100 battery affected by this issue?

To determine if your battery affected by this issue, click here. Web site will guide you to find and enter the battery identification number on the back of the battery in order to determine whether or not affected by this issue. If the affected battery, you will be automatically connected to the replacement is scheduled to enter a request or provide you with phone numbers in order to obtain local support services. If this recall by Cell, you will automatically connect to the replacement orders. Dell will also offer you return the affected inspiron 2500 battery , latitude cpx packs to achieve the correct way to dispose of.

You can also write, the address is: Dell Inc., Attn: latitude c600 Recall, 9701 Metric Blvd., Suite 200, Austin, TX 78758.

Please note that only the affected latitude c610 belonging to the recall list does not include notebook computers themselves.

Dell waiting for the return of the replacement dell 1691p , dell 75uyf , pack when not using the recalled batteries by. You can initially be made available to the notebook AC adapter power cord to continue to use the notebook computer.

Dell for the resulting apologize for any inconvenience. Providing customers with high-quality products has always been and will always be the most important issue in the Dell. As in the past, if this issue or other issues have any questions, please feel free to contact your local Dell support.

Sincerely,

Dell Inc.
Attn: Battery Recall
9701 Metric Blvd. Suite 200
Austin, TX 78758
USA